Privacy Policy
Effective Date: November 3, 2025
Junk Joe’s LLC
Website: https://www.junk-joes.com
Phone: (225) 267-8376
Email: [email protected]
1. Introduction
Junk Joe’s LLC (“we,” “us,” or “our”) operates the website https://www.junk-joes.com (the “Service”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, request services, or opt in to receive SMS/text messages.
By using our website or providing your information, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect several types of information to operate effectively and provide you with the best experience.
A. Personal Information
When you use our Service, we may collect personally identifiable information (“Personal Data”), including but not limited to:
First and last name
Email address
Phone number
Service address
Contact form details
Job request information
Any information you voluntarily submit
B. Usage & Device Data
We may automatically collect information about how you access and use the Service (“Usage Data”), including:
IP address
Browser type and version
Device identifiers
Pages visited
Time spent on pages
Referral sources
Diagnostic and analytics data
C. Cookies & Tracking Technologies
We use cookies, tags, beacons, and scripts to:
Improve website functionality
Remember user preferences
Analyze website performance
Maintain security
You may refuse cookies through your browser settings. Some features may not function properly without them.
3. How We Use Your Information
We use collected information for purposes including, but not limited to:
Providing and maintaining services
Scheduling junk removal appointments
Sending confirmations, updates, and reminders
Improving customer experience
Responding to inquiries
Processing payments
Monitoring website usage
Detecting and preventing fraudulent or malicious activity
Internal analytics and business operations
We do not sell your personal data.
4. SMS/Text Messaging Compliance (A2P 10DLC Required Language)
A. SMS Consent
By submitting your phone number on our website, forms, or during an appointment request, you agree to receive SMS/text messages from Junk Joe’s LLC related to:
Service confirmations
Appointment updates
Arrival notifications
Customer support
Follow-up messages
Promotional or marketing messages (only if you explicitly opt in)
Consent is not a condition of purchase.
Message frequency varies. Message & data rates may apply.
B. SMS Opt-Out
You may opt out of receiving SMS/text messages at any time by replying:
STOP
You may also request removal by contacting us at:
📞 (225) 267-8376
📧 [email protected]
C. Required Mobile Data Non-Sharing Statement
This section is required for A2P 10DLC approval:
Mobile information will not be shared with third parties for marketing or promotional purposes.
Mobile opt-in data, consent, and personal information will not be sold, rented, or shared with any third parties.
Information may be shared with subcontractors only as necessary to deliver the core junk-removal service (e.g., dispatching crews), and never for their own marketing purposes.
D. Messaging Help
For assistance, reply HELP or contact us using the information listed above.
5. Data Sharing & Disclosure
We do not sell or share your information for marketing or promotional purposes.
We may share information only with:
A. Service Providers
Trusted vendors who assist with:
Scheduling
Payment processing
Website hosting
Customer support
Dispatching
Analytics
These partners may access limited information solely to perform their services and must maintain confidentiality.
B. Legal Requirements
We may disclose your information in good faith if required to:
Comply with state or federal law
Respond to law enforcement
Protect our legal rights
Prevent fraud or abuse
Ensure public safety
6. Data Security
We implement commercially reasonable administrative, technical, and physical security measures to protect your information.
However, no online transmission or storage system is 100% secure.
We cannot guarantee absolute security, but we strive to protect your data to the highest industry standard.
7. Links to Other Websites
Our website may contain links to external sites not operated by us.
We are not responsible for the content, security, or privacy practices of those websites.
We encourage you to review their Privacy Policies.
8. Children’s Privacy
Our Service is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.
If you believe a minor has provided us with information, contact us immediately so we can remove it.
9. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
Whenever changes are made, we will update the “Effective Date” at the top of this page.
Your continued use of the Service signifies acceptance of the updated policy.
10. Contact Us
For questions or concerns regarding this Privacy Policy, you may contact us:
📍 Website: https://www.junk-joes.com
📞 Phone: (225) 267-8376
📧 Email: [email protected]
